Community-driven product growth: a sharing-economy success story

PAC’s Exited Entrepreneur in Residence (EEIR), Shama Pagarkar founded, built, grew and sold her B2C sharing-economy startup, JoyRun Inc., to Walmart. PAC EEIRs share their insights and lessons learned during monthly On the Record (OTR) / Off the Record (OTR) conversations. During the first half hour of this OTR/OTR EEIR conversation, moderated by PAC leader Mary Beth Snodgrass, Shama covers:

  • How her sharing economy solution competed with incumbents

  • How launching in communities fueled product growth and virality

  • User behavior differences in ‘closed loop’ vs. ‘open loop’ communities

  • How robust incentives and rethinking unit economics can differentiate a product and retain users

  • How expanding into adjacent markets can diversify customer base and manage growth risks


What are On the Record (OTR) / Off the Record (OTR) conversations?

The first half hour of each OTR/OTR is recorded, and clips of the recording are shared online ("On the Record"). The second part is an unrecorded, private Q&A with invited attendees (Off the Record").

Interested in joining our next OTR/OTR with EEIRs? Email us to request an invite.

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Balancing product pricing and growth tensions